![]() ![]() If you continue to have an issue with a particular card, please try using a different credit card or another form of payment such as PayPal or a Roblox gift card. We apologize for any inconvenience and appreciate your understanding. Some credit cards may not be accepted by our system as part of fraud prevention measures. I put the right information but it's still declined When you make a payment, make sure the billing information you enter on Roblox matches the registration information exactly.You can do this by visiting the card company's website or calling the customer service number on the card. Register the correct billing information with the card provider.See Xsolla Verification Charges for more information. Roblox's fraud prevention measures were triggered.Fraud prevention measures put in place by your banking institution were triggered.The billing address was entered incorrectly into the payment form. ![]() Credit cards can be declined for different reasons. ![]()
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